TIL: Microsoft Azure Part 2

Last week I started a multi-part series on Today I Learned (TIL) about Microsoft Azure.  This is part two of what I am learning in Azure.

Today’s topic is simply about Tenants, Subscriptions, Subscription Roles, Resource Groups, and Tags.

It’s Always Good to Start with Pictures

Here is a glimpse of how these topics relate. I will define and explain each below.

What is a Tenant?

In simplest terms, a Tenant is container for multiple subscriptions. An example of two subscriptions would be Azure and Office 365. They would be owned by one account, an individual or a company. A very large enterprise may use multiple subscriptions to better manage billing between divisions.

What Are Azure Subscriptions?

Basically, it’s just an ownership account. Think of it as just creating a billing and usage management account, whether it is a personal subscription or an enterprise level. The account allows you to group and manage multiple subscriptions for billing and reporting.

A subscription can encompass a mix IaaS, PaaS and SaaS services.  All subscription management, reviewing billing reports, and creating new subscriptions can be done through http://account.windowsazure.com site, but you need to be an account administrator.

How Do I Get Subscriptions?

You can get them through a Trial, MSDN, Pay as you go using a credit card, Azure Resellers (called Cloud Solution Providers or CSPs) or Enterprise Agreements.

What are the Subscription Server Roles?

Microsoft offers roles based on “Least Privilege” within Azure at the subscription level. There are several roles that secure the access to your cloud environment. These three main accounts below are all very powerful accounts and should be limited to only a few.

The top role is the Account Administrator. Think of this account in terms of what Enterprise Administrator is in your on-premises Active Directory. The Account Administrator has full rights. They have access to the account’s full financials and billing information for all subscriptions within the account, they can also create, delete and modify subscriptions.

The next role is the Service Administrator. This role is like the Domain Admin. It’s one level down from the account administrator and has full rights to the services in the subscription. They can do everything an account administrator can do with few exceptions, such as viewing the billing details of the subscription.

There is also the role of a Subscription or Co-administrator. This role is like System Admin(SA) in SQL Server.  This role can create and delete resources within the subscription but has no control over billing or the ability to change the authentication source such as AD.

The three accounts above control the Role Based Access (RBAC) for the rest of the users accounts on a resource level. They can assign users or groups of users, the rights to manage only the resources they need for their particular roles. These are roles such as Owner, Contributor and Reader of a resource group.

What’s a Resource Group?

A resource group is a container that separates resources into groups. Things that can exist in this container are things like VMs, NICS, Storage, Web Apps, SQL and Virtual Networks (VNETS). The “objects” within a resource group can be created, updated, and deleted as a group. One easy example of a resource group can be a development environment, all parts associated to that environment are contained in that in resource group.

What is a Tag?

The next granular level of organizing are Tags. These allow for adding your own meta-data to objects in Azure. Think of these as labels or categories for reporting and organizing things like billing. For instance, if the resource groups within an ERP environment are tagged as “ERP”, then those resource groups would get categorized together for management purposes. If you’ve ever used extended properties in SQL Server this is the same basic concept. There are however limits to the amount of tags an individual resource can have, which is currently 15. Your Azure billing statement is grouped by tags, which makes this almost a mandatory feature.

Summary

In this part we covered Tenants, Subscriptions, Subscription Roles, Resource Groups, and Tags. Hopefully you got a basic understanding of each and how the relate to each other. Next, I will dive a little into the differences between Azure SQL Database and SQL Server on IaaS.

 

TIL: Microsoft Azure Part 1

I thought maybe it would be a good idea to start a multi-part series on Today I Learned (TIL) about Microsoft Azure. As part of my new job I am currently learning as much about Azure as possible. As I learn things, I will blog to share what I am learning. It will cover beginner level things initially and gradually progress to more advanced topics.

Today’s topic is simply…. What the heck is Azure, how do I get to it, and what is the difference between IaaS, PaaS, and SaaS?

What is Azure?

According to Microsoft. “Microsoft Azure is a growing collection of integrated cloud services that developers and IT professionals use to build, deploy, and manage applications through our global network of data centers. With Azure, you get the freedom to build and deploy wherever you want, using the tools, applications, and frameworks of your choice.”

How do I get started in Azure Portal?

MS has a great walk through you can do to get you started. There is a free 30-day trial you can utilize to play around with along with $200 in Azure credits. I highly recommend getting an account and clicking through everything just to get the feel of all the offerings it has.

http://account.windowsazure.com

What is the difference between IaaS, PaaS, and SaaS?

You may have heard or seen the acronyms IaaS, PaaS and SaaS. Well what are they? Let’s start with their definitions and then how it pertains to SQL Server.

What is IaaS? (HOSTING)

Infrastructure as a Service or IaaS – Microsoft provides infrastructure capabilities such as an operating system, storage and network connectivity in a cloud offering. Basically, it’s the same as you would have on Premises, Virtual Machines and all its requirements to run your applications. You are able to install software such as SQL Server (aka SQL Server in IaaS) and configure as needed. They host your applications and workloads just as you normally have used, only difference is that it is in the cloud (their data centers). This is very similar to the concept of using a co-location facility (CoLo) data center to store your servers, only with a lot more automation and features. One of the biggest benefits being that you do not have to maintain the underlying hardware or data center.

It’s like asking a Network\Storage administrator to setup a virtual machine for you and you can decide on all the requirements you want. Such as I need 5 drives with X amount of storage on certain types of disks, and this many CPUS.

What is PaaS? (BUILD)

Platform as a Service or PaaS – This is the next level they offer in which you do not have control over the infrastructure and don’t install the software. That is all chosen (standardized) for you based on your “tier” requirements and the platform you need, such as SQL Server (aka Azure SQL Database) or MySQL/Postgres. I will cover more on these services in a follow up post. .

I think of PaaS as when you ask a Network\Storage administrator to give you a box to install SQL on and they give you a Templated VM with all it parts configured including SQL Server already installed. MS offers many different PaaS services – including Cloud Services, Websites, Storage and Azure SQL Database.

What is SasS? (CONSUME)

Software as a Service or SaaS – This simply put are things like Office 365. It’s applications that are consumed in the cloud, no hardware or software is maintained by the company. You just pay for the service and log in to the software essentially.

Summary

So, in Part 1, we’ve covered the basics of what IaaS, PaaS and SaaS means and how they can be leveraged. Next I will cover subscriptions and roles.  As I learn things I will continue to drop little tidbits like this, look for them over the next few weeks.

Blogging at SQLPerformance.com

I am honored to be a Guest Blogger at SQLPerformance.com. As a member of the SentryOne Product Advisory Council (PAC) I will be writing occasionally for the site. You can catch my first blog post It’s Not You It’s Me (I/O Troubleshooting) through simple changes.

SQLPerformance.com is about providing innovative and practical solutions for improving SQL Server performance. Whether you are running a 3rd party application database where very little can be changed, or you are a DBA at a site where getting the application developers to change anything is next to impossible, they cover both the “how” and the “why.”

Ooops! Was that me? (Blog Challenge)

We have all made mistakes in our careers, I thought I’d share one of mine as a quick tip to others so that you don’t make the same one.

Everyone has their SQL Alerts setup right? If not, I have included the script below and here is the MSDN link to find out more (https://msdn.microsoft.com/en-us/library/ms180982.aspx).

alert-list

For those who have setup their alerts, how many of you have remembered to set the DELAY BETWEEN RESPONSES setting?

alerts

When I worked at the Port of Virginia, I was a little less experienced in SQL and didn’t notice this lovely little option. I of course failed to set it. Can anyone guess what happened? YEP, we got low on resources in the wee hours of the morning and SQL kicked off an Error 017-Insufficient Resources. Thousands of emails were generated and caused the Exchange server to go down as well as some other issues that arose because of this. The worst part is that all the emails had to finish processing before we could delete them from the system. I think when all was said and done there was well over 250k messages it created.

So the morale of the story is, pay attention to this little tiny option when you set up your alerts your Exchange Admin will thank you for it.

Blog Challenge

oops

Do you have a “Oops was that me” story to tell? If so, share it using hash tag #sqlmistakes. Link back to this blog, so we can all learn from each other.  I can’t wait to hear your stories.

Create Alert Script

 

Hide and Group Columns in SSRS Using a Parameter

Ever had users come to you and request another version of a report just to add another field and group data differently? Today, was such the day for me. I really don’t like have multiple versions of the same report out there. So, I got a little fancy with the current version of the report and added a parameter then used expressions to group the data differently and hide columns. For those new to SSRS I’ve embedded some links to MSDN to help you along the way.

Current Report

The report gives summarized counts by invoice date.  It currently has a ROW group using date_invoiced and the detail row is hidden from user.

current-report

row-group-2

group-exp3

New Version

To complete the user request to have Item Codes and Descriptions added to the report I need to find a way to group the data by Item and show Item columns without disturbing the current report that is currently used by many consumers.

To Do:

  • Add Parameter
  • Set Available Values
  • Set Default Values
  • Add New Columns
  • Change Visibility
  • Change Grouping to group data using parameter

Step 1: Add Parameter

add-para-4

 Step 2: Set Available Values

add-values-5

Step 3: Set Default Values – I want to make sure my current users get their version of the report simply, so I set it to No (N).

add-default-6

Step 4: Next Add Columns.  I was lucky that the fields (Item Code, Item Desc) the user requested to be add was already part of the dataset used, so no additional coding was needed on the stored procedure.

add-fields-7

Step 5: Next change the Visibility attributes. You want to HIDE the column when the IncludeItemDetails parameter is NOT YES (Y). I did this for both item columns.

visibility-8

visibility-9

Step 6: Next I needed to change the grouping. The report is currently group by date_invoiced only. To make the data now total by Item I need to group it by Item only when the IncludeItemDetails parameter is Yes (Y). I did this using an IIF expression setting it to IF IncludeItemDetails=Y then group using field value else don’t (0). Again I did this for both fields.

grouping-10

expression-11

espression-12

You will see it’s relatively simple to do, and prevents a whole new report version from being created. For you beginners out there, it’s a very easy way to start to minimize the number of reports you have to maintain. Try it.

 

 

T-SQL Tuesday #84 – Helping New Speakers

Ok everyone; here goes my first crack at replying to a T-SQL Tuesday. For those that don’t know what it is, it’s a Monthly blog topic hosted by a member of the SQL Community. It was started originally by Adam Machanic (t | b)

This month’s topic hosted by Andy Yun (t | b) is on Growing New Speakers, which I find to be a perfect topic for me to leap off from, since this was my first year speaking and blogging.

How did I get started?

I 100% blame Derik Hammer (t | b) whom at the time was running my local user group. After attending just one meeting I was “volun-told” I would be presenting in August. Yep my name was now on the speaking calendar and I hadn’t even thought of a topic, let alone ever contemplated speaking.

My First Steps to Presenting

After the shock wore off, I sat back and began to think of anything of value I could talk about. Since it would be my first time speaking I really wanted a topic I could talk about and not necessarily a technical talk. Thus my Lone DBA talk was born. Everyone has something of value in their career to talk about, for me this seemed logical.

Simple Steps to Get Started

Where to begin is always the hardest part after choosing a topic. This was my approach. Of course there is a lot more to it, but getting this far a huge step forward.

  • Jot down a list of things you want to talk about
  • Then put them in a logical order
  • Then write a sentence or two about each line item

Just taking the time to do this will get you going.

Don’t Be Nervous (HA! Yeah Right)

It’s very hard not to be nervous. The way I “try” to get around this is to strike up a conversation some attendees prior to the start of the session while you are standing up front.  I pretend after the session begins that I am still having that one on one conversation with them.  For me it creates a “friendly” atmosphere rather than one like a teacher\ student. Now my biggest problem is talking fast, I try REALLY hard not to but it’s bound to happen as I get excited about the topic. My point is nobody is perfect at speaking everyone will have their fault, don’t let it discourage you.

Lastly

Start with your user group, listen to feedback, have another review your slide deck, and most of all enjoy it. There is nothing like a “speaker high”. Being able to share your knowledge and influence just one person is very rewarding.

Challenge Accepted

My life for the last 2 years has been a constant battle of putting out fires with system performance; finally user complaints have moved getting this resolved as my top priority.

Let’s see how I tackled the problem…

Symptoms:rubix4

  • Very High Disk Latency as high as 300,000 milliseconds (ms) is not unusual
  • Average: 900 – 15,000ms
  • Memory Pressure
  • Slow User Experience

Problem:

  • Bad hardware
  • Over-provisioned VM Hosts (what happens on one VM effects the other)
  • Old NetApp SAN
  • No infrastructure budget for new hardware

Challenge: Make the system viable with no hardware changes or tweaks

Step 1: Brain Storming (in no particular order)

  • Reduce I/O
    • I can probably tune a ton of old stored procedures
    • I need to do a full review of all indexes
  • Reduce blocking
  • Investigate daily data loads
    • How is the data loaded?
    • Can it be improved?

rubx3Step 2: Reduce I/O & Investigate daily data loads

After doing some research, it was found that we were truncating 48 tables daily with over 120 million records as part of our morning load. The process was taking over 2 hours to complete each morning and would often cause blocking. During this time users would run reports and complain data would not return in a timely manner. So I thought maybe this would be a great place to start.

I also noticed we were loading 8 tables to keep them “real time for reports” once every hour.  This resulted in a total of 9.6 million records being truncated and subsequently reloaded, taking approximately 17 minutes of every hour.

Solution: Implement transactional replication instead of doing hourly and morning truncate and reloading of tables.

Outcome: Once implemented the disk I/O dropped drastically and disk latency reduced to an average 200ms. The morning load times dropped from 2 hours to 9 minutes and the hourly load went to 5 seconds down from 17 minutes. Now, the disk latency is not optimal still but better. Best practices say it should be below 20ms.

This solution was difficult to accomplish because of all the work that went into it. Once the replicated tables were stable, I first identified which stored procedures were utilizing those tables (I used Idera’s SQL Search for this). Then I changed each procedure to read tables from new location.

Next, I had to change any SSRS reports that had hard coded calls to those old tables (Note: don’t do this. Always use a stored procedure). Finally, I looked for any views that called the tables and adjusted those as well.

In two weeks’ time, over 500 stored procedures, reports and views were manually changed.

It is probably worth noting that this was all done in Production simply because we do not have a test environment for this system.  Yes, I did get a few bumps and bruises for missing a few table calls in store procedures or typo’s or nasty collation errors that arose.  These were bound to happen and some changes I was not able to test during the day.  All in all it went really well. Having a test environment would have alleviated these, but not all of us have the luxury.

rubix2

The OOPS: Unfortunately, not long after I implemented the first couple of tables I began to notice blocking. When I investigated I found it to be replication. I forgot a very important step, which thanks to a blog post by Kendra Little I was able to quickly identify and solve. I needed to turn on Allow Snapshot Isolation and Is Read Committed Snapshot On. Her blog was a HUGE help. You can read at her blog all the details as to why this is important here: http://www.littlekendra.com/2016/02/18/how-to-choose-rcsi-snapshot-isolation-levels/ . Once those to options were implemented the replication ran seamlessly and the blocking disappeared.

Step 3: Index Review

First of all, I always preach as a Lone DBA don’t waste your time reinventing the wheel, use what is out there. So I turned to the trusted scripts from Glenn Berry (B|T). You can find them here: https://sqlserverperformance.wordpress.com/2016/06/08/sql-server-diagnostic-information-queries-for-june-2016/ . I am not going to supply snippets of his code, feel free to down load them directly from his site to review.

I started by reviewing duplicate indexes and deleted\adjusted accordingly where needed. Then I went on to looking for missing indexes (where some magic happens). This reduced the amount of I/O because it lessened the amount records that had to be read due to using proper indexing.

Now just because these scripts stated they were missing I didn’t just create them; I evaluated their usefulness and determined if they were worth the extra storage space and overhead. Glenn’s script gives you a lot of information to help decide on the index effectiveness. As you can see with the first one in the result set, if the index was added over 45,000 user seeks would have utilized it and query cost would drop on average by 98.43%.  Again I didn’t arbitrarily add this index because it was in the list.  Once I determined I would not be creating a duplicate or similar index on the table and given the potential of better performance with the suggested index, it was added.

index

Oh one more OOPS…(why not, learn from my mistakes)

After going thru the indexes exercise and adding indexes to the tables (in the subscriber), I lost all of them minus the Primary keys. Yep, made one change to a replicated table and the replication reinitialized; all my indexes were dropped. Needless to say I was not a happy camper that day. Lucky for me each index I added was scripted and put into a help desk ticket. I was able to go back thru all my tickets and resurrect each index I needed. Now, to be smart, I have scripted all of them and place those into one file, so I can re add them all if needed in future. I haven’t found a way around this yet, so if anyone has any information on how to feel free to let me know.

Step 4: Performance Tune Slow Stored Procedures (the fun part for me)

Armed with Grand Fritchey’s (B|T) book on Execution plans for reference I began tuning any stored procedure I was aware of that was taking more than 2 minutes to run. In total, I tuned about 77 of them, most were report related or part of data loads. I found many benefited from indexes being placed on temp tables within the procedures. Others were doing too many reads based on bad WHERE clauses or joins.

Another thing I ran across was functions used in where clauses or joins. Example of which is date conversion functions that were converting both From and To Dates used a BETWEEN statement. The functions caused each date value to be processed by the function before being evaluated by the WHERE clause, causing many more reads then necessary. To work around this I read in the data and converted the dates into temp table, then did my JOINS and WHERES on the already converted data. Alternatively, depending on what the statement was I also converted the value and placed in variable for later evaluation.

There were so many more things I came a crossed and tuned such as implicit conversions, table spools, and sorts that were not optimal. All of these were fixed by little code changes. I am not going into all of that because this post would be quite long, but you get the point.

Happy Side Effects: After cleaning up the tables and implementing replication I actually free up 300 GB of storage and greatly reduced our backup and restore times.rubix1

Summary:

Things are running much better now; introducing Replication reduced enough disk I/O to keep the system viable. For now latency now hovers on average between 2 and 200 milliseconds, which is a vast improvement. I do, however, still see spikes in the thousands of milliseconds and users still complain of slowness when they run large ad-hoc queries within the application (JDE Edwards E1). Unfortunately, that goes back to hardware and the application itself which are things that I cannot improve upon.  The good news is, I am hearing a rumor that we will be installing a Simplivity solution soon. I am very excited to hear that. I’ll blog again once that solution is in place and let you know how that goes.

The Shield

small shieldHow many of you are known as the “Grumpy DBA” or have a bad reputation with users because you are always saying no or they have to wait? I know many DBAs that have this reputation. To avoid this, I use my manager as a shield and suggest you do too. As a Lone DBA, with an extremely full plate, I learned that having that shield is necessary. It prevents me from being seen as the bad guy and protects me from work overload.

We all experience what I call, “Drive Bys”, when people are asking for stuff on the fly. Telling someone “No” while they are waiting in your office can be hard to do and can reflect poorly on you.  So how do you avoid that? While you probably cannot prevent the drive by, you can however; fix the perception the user has as they walk away. When drive bys occur I take time to listen to the user’s needs, let them know I will look into it, and then follow up with my manager without giving a yes or no to the work.  I’ve found this to be not only the best way to keep from becoming a “Yes Man” and trying to fulfill every request, but also keeps me from having to say no.

Using your manager as a shield puts management of the workload on their shoulders instead of your own.  This, in turn, keeps them apprised of the work load, and prevents your plate from getting too full without negative user perception.  My manager has no issues saying no to users or prioritizing requests appropriately.  Doing this removes you from being the bad guy and prevents the opinion that the user’s needs aren’t important to you.

The key to maintaining a healthy user relationship is to make sure their needs are heard and you are doing your best to give them what they need to be effective at their jobs. It’s easy to become the Grumpy DBA when you’re forced to be the nay sayer. With my shield in place, I can tell the users that I passed the request along and their work is being prioritized. If they have any questions they can follow up with my manager to see where their request stands.

So far this works well for me, as a Lone DBA, and has become vital in preventing me from becoming over worked, over whelmed, and burnt out.  If you don’t already have a shield in place, I would recommend talking to your manager and seeing if you can work towards one.

Good luck!

SQL Family: The Wonder Years

Last week, Bill Wolf aka @SQLWareWolf and I somehow got onto the topic of High School pictures. So in jest, I decided to post mine and hash tagged it with #SQLHSPics on Twitter. I challenged others to do the same, only really expecting @SQLWareWolf to respond in kind.  I was floored with over 100 picture responses from #SQLFamily. Many of them went searching through attics, yearbooks, called relatives, and other great lengths to be part of it. As always the response was heartwarming and hysterical to say the least.

Tweethspics

The reason why I am taking the time to blog about it is to reiterate how great it is to be part of this amazing community of SQL professionals. If you’re not already involved, then I encourage you to get involved. These wonderful people not only provide me with mentoring, education, laughter, and mental breaks, but also a true sense of family. Not many know, but I am going through some big things in my life and that week was more difficult than most. The #SQLFamily, unknowingly, helped me get through it with a smile and I am grateful more than you know.

Exhibit A: David Klee, @kleegeek (our winner for most laughs, re-tweets, and memes by far)

THEN &  NOW

CaUAoeVWQAAQLLl

klee

 

 

 

 

 

 

 

 

After this picture was posted it lead to a slew of responses and new hashtags including #myfirstklee, which showed pictures of peoples reactions to David’s picture.

CaptureCapture2Capture3

react2 react react 3

Love to all my #SQLFamily and thank you!

Where else would you find highly professional people posting pictures of their most awkward growing years for us all to comment freely about?

You know that, I can’t end this without posting some of the pictures from that week!

Enjoy!

Hs1 hs2 hs3 hs4 hs5 hs6 hs7 hs8 hs9 hs10 hs11 hs12hs13hs14hs16

Back to Basics: Why not parameterize?

I think sometimes those of us that have been doing database administration/development for a while take it for granted that everyone knows the basics. One such basic is parameterizing stored procedures. This allows us to potentially consolidate multiple stored procedures into a single procedure.  It’s as simple thing to do that many don’t.

I try to parameterize as many stored procedures as possible. This not only minimizes the amount of procedures I need to maintain, it in my opinion is a much cleaner way to code. It disturbs me when I see multiple stored procedures that pull the exact same data, but may have slight differences between them. Whether it be a sort, a where clause, or even just an extra field or two that makes it different, some developers think you need a different procedure for each one . Why not consolidate and parameterize?

Exhibit A

The code below is an example of a real work scenario.  Originally, it was 8 stored procedures and with 8 correlated reports. By simply adding a Report Type parameter I was able to make it one stored procedure and as well as consolidate to a single report.

To add a new dataset just right click on Datasets and choose Add Dataset. Since the report is a stored procedure we set the dataset connection string to the stored procedure name and its parameters. This is just my preferred method. You can also choose the stored procedure from the drop down.

rep

rptTrackMonthlyStats @ReportType, @year, @startdate, @enddate

rp

In the Report Type parameter, choose add Available Values. I typed in each option so the user could choose which report layout/data they wanted to see from drop down. That parameter will be passed to the stored procedure upon execution and the proper dataset will be returned. The users will never see the T, TD etc. they only see the label so it doesn’t make any difference to them what those are.

Parareport connectiom

You can even go as far as using these parameters to hide and show different report elements, but that’s for another time. Stay tuned for more back to the basics.

NOTE: There are some reasons not to do this, like the reuse of the execution plans and parameter sniffing but in these cases consolidating would not be an issue as they use the same parameters.